Platform Terms

Terms & Conditions

Last Updated: July 2026

These Terms & Conditions govern your use of PawFinder. By using the platform, you agree to use the directory, account tools, reviews, and provider information responsibly and in line with the standards set out below.

Platform Purpose

PawFinder acts as an informational aggregator that incorporates live Google Places API data alongside platform-specific account and review features. Directory information is provided to help users research pet care options, not to guarantee outcomes, provider quality, availability, or suitability.

Users engage with external vets, walkers, groomers, boarders, and other listed businesses at their own risk. PawFinder accepts no liability for real-world interactions, services, advice, appointments, or incidents involving third-party providers listed on the platform.

Mandatory Review & AI Summary Policy

DMCC Act Compliant Standard

Submitting fake reviews, employee-skewed ratings, or undisclosed incentivized reviews is strictly prohibited and may be unlawful under the Digital Markets, Competition and Consumers (DMCC) Act.

PawFinder takes active, proportional steps to prevent, detect, and remove fraudulent, misleading, or manipulated review content. We may moderate, suspend, or remove reviews or related account activity where misuse is reasonably suspected.

Our automated AI review summaries are intended to represent a balanced view of the underlying review data. They are mathematically driven summaries of actual user inputs and are not intentionally manipulated or skewed to conceal negative feedback.

Intellectual Property & Scraping

All platform presentation, design, copy, curation, and proprietary database structuring on PawFinder remain protected by applicable intellectual property and database rights.

You must not scrape, systematically harvest, mirror, clone, index through automated bots, or reproduce substantial parts of the platform or its structured data without prior written permission from PawFinder.

Governing Law

These Terms & Conditions are governed by the laws of the United Kingdom. Any disputes, claims, or proceedings relating to PawFinder or its use will be subject to the jurisdiction of the courts of the United Kingdom.